Terms of Service

1. Agreement to Terms

By accessing or using Navly ("the Service"), operated by Navly LLC ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

The Service is available at navly.ai and includes all features, tools, and content provided through the website.

2. Description of Service

Navly is an AI-powered job transition advisor that provides personalized action plans, an AI chat companion, and curated resources to help individuals navigate career transitions. Users complete an intake questionnaire, receive a tailored plan, and can interact with an AI advisor for ongoing guidance.

3. Important Disclaimers About AI-Generated Content

Navly is not a substitute for professional advice. The action plans, chat responses, and recommendations provided by the Service are generated by artificial intelligence and are for informational and educational purposes only.

• Navly does not provide legal, financial, tax, medical, or mental health advice.
• AI-generated content may contain errors, omissions, or outdated information.
• You should always verify important information with qualified professionals before making decisions about benefits, finances, healthcare, or legal matters.
• Navly is not responsible for actions you take based on AI-generated content.

4. Eligibility

You must be at least 18 years old to use the Service. By using Navly, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.

5. User Accounts and Data

To receive your action plan, you must provide a valid email address and first name. We use magic link authentication — no passwords are stored. You are responsible for maintaining access to the email address associated with your account.

You agree to provide accurate information during the intake process. The quality of your personalized plan depends on the accuracy of your responses.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorized access to any part of the Service or its systems.
• Use automated tools, bots, or scrapers to access or collect data from the Service.
• Upload malicious files, viruses, or harmful content.
• Impersonate another person or misrepresent your affiliation with any entity.
• Interfere with or disrupt the Service or its infrastructure.

7. Uploaded Documents

Navly allows you to upload documents such as resumes and LinkedIn profiles for AI-powered review. By uploading a document, you represent that you have the right to share its contents. Uploaded documents are processed by our AI system to provide personalized feedback and are handled in accordance with our Privacy Policy.

8. Intellectual Property

The Service, including its design, code, logos, and branding, is owned by Navly LLC and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our written permission.

The personalized action plans and chat responses generated for you are provided for your personal use. You retain ownership of any content you provide to the Service, including intake answers and uploaded documents.

9. Third-Party Links and Resources

Your action plan may include links to third-party websites and resources (such as government benefit portals, job boards, and financial tools). Navly does not control, endorse, or assume responsibility for the content, privacy practices, or availability of any third-party sites. You access third-party links at your own risk.

10. Service Availability

We strive to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control, including third-party AI service outages. We are not liable for any loss or inconvenience caused by downtime.

11. Limitation of Liability

To the fullest extent permitted by law, Navly LLC and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of income, employment opportunities, benefits, or data.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Indemnification

You agree to indemnify and hold harmless Navly LLC from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. You may stop using the Service at any time. Upon termination, provisions that by their nature should survive (including disclaimers, limitations of liability, and indemnification) will remain in effect.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts located in New York County, New York.